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Does what you received do not suit you? No problem, you can return it just by following the steps below. Make your return within 15 days from the day you received your order. In order to make the return, it is necessary for the product to be in excellent condition with the special markings (cards), the order receipt and the special return form. IN CASE OF RETURN YOU HAVE THE POSSIBILITY: 1. Make a change with the same or another product through our online store. Make your change to the e-shop once you have made your initial purchase from there. Return the product very well packaged to avoid damage during transport, using the service of SPEEDEX courier with charge 4 € for Greece & 8 € for Cyprus. This amount will be withheld from the change and will be paid to the shipping company upon receipt of your new parcel. In case you choose to use any other transport of your choice, you will be charged in full the cost of transport which you will pay to the transport company you choose at the time of sending the parcel. Your package inside should contain a. the product you return b. the special return form that was in the original package that you received, completed with the required information and by selecting the box that says “credit / change” c. your receipt To reserve / reserve the product with which you wish the change you will have to place a new order following the same procedure as a regular cash on delivery order just to deduct the amount / balance resulting from your returned items, you must in the field ‘ ‘Comments” note the word ” Change ”. Let us inform you that the final amount with the credit will not be shown to you automatically at the time you execute your order, it will be deducted from our accounting after the processing of your return. 2. Make a refund through our online store. (For purchases through the online store) Valid for: All orders placed from Greece. For Cyprus, it is valid only for orders placed with Credit / Debit card or via PayPal. For all foreign countries. Return the product very well packaged to avoid damage during transport, using the service of SPEEDEX courier with charge 7 € for Greece & 12 € for Cyprus. This amount will be deducted from your change or refund and therefore will not need to be paid to the shipping company. In case you choose to use any other transport of your choice, you will be charged in full the cost of transport which you will pay to the transport company you choose at the time of sending the parcel. Your package inside should contain a. the product you return b. the special return form that was in the original package that you received, filled in with the required information, by selecting the box that says “refund” and filling in the details regarding the bank account, exactly as you are asked. c. your receipt We remind you how: The return process usually takes 7-15 working days from the moment we receive the return to our company. This is because all returns go through the quality control process before they reach the online store offices to inform customers. Therefore, when your return to the offices of the online store arrives, you will receive the necessary information. In the event that a defect is found during the quality control of the returned product, the company must return the parcel back to the consumer or contact the consumer to resolve the issue. As a defect can be considered unwanted odors that may bring the product back. There can be no change of preference of your original choice regarding the “credit / change” of the returned item after a period of 14 days. Beyond the above period, the initial option “credit / change” to “refund” can not be changed. The testing of shoes should be done on a soft carpet or soft surface, otherwise the Company does not accept shoes that have abrasions or wear. For hygiene reasons GFashionRoom does not accept returns on tights, underwear and earrings. The swimsuits, it is clarified that for reasons of hygiene, should be tested with the sticker they carry and returned with it. Swimsuits that are returned without the adhesive tape can not be accepted. The address to which the products must be sent for return to the e-shop is:

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